Refund Policy
Thank you for choosing our service. We strive to provide the best experience for our customers. In the event that you are not entirely satisfied with our service, we offer a refund policy as follows:
- Money-Back Guarantee: We provide a 7 money-back guarantee from the date of purchase. If you are not satisfied with our service within this timeframe, you are eligible for a full refund.
- Eligibility for Refund: To be eligible for a refund, you must meet the following conditions:
- The refund request must be made within the specified money-back guarantee period.
- The service must not have been abused, misused, or used in violation of our terms and conditions.
- Any hardware devices or equipment associated with our service must be returned in their original condition and packaging (if applicable).
- Refund Process: To request a refund, please contact our customer support team by [email protected] //. +1 (515) 506-8148
- and provide the following information:
- Your full name and contact details used during the purchase.
- The reason for the refund request.
- Any additional information or documentation required to process the refund.
- Refund Approval and Processing: Upon receiving your refund request, we will review it to ensure that all eligibility criteria are met. If approved, we will initiate the refund process. Please note that the refund may take 7 to be processed and appear in your account.
- Non-Refundable Items or Services: Please note that certain items or services may not be eligible for a refund, including but not limited to:
- Any non-refundable setup or activation fees.
- Any used or damaged hardware devices or equipment.
- Services provided beyond the specified money-back guarantee period.
- Changes to the Refund Policy: We reserve the right to modify or update our refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.
